Exchange Policy

 

Our Commitment to You

At NLife™, our top priority is transparency and your complete satisfaction. If you purchased a product from our online store and, upon receiving it, noticed a manufacturing defect, received the wrong item, or are simply not satisfied, we guarantee your right to a free return and full refund.

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1. Defective or Incorrect Item

If your product arrives with a defect or you receive the wrong item, you have 30 calendar days from the date of delivery to notify us and request a free return. Once we receive the product back, we’ll issue your refund.

2. Changed Your Mind?

If you are not happy with your product or regret your purchase, you also have 30 calendar days from the date of delivery to notify us and request a free return. After we receive the returned product, we will process your refund.

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Important Note

The first step for a free return is to contact our Customer Support Center via email.

Our team will provide detailed instructions on how to return your product.

 

📩 Email: contact@nlifebr.com

🕒 Business Hours: Monday to Friday, 10 AM – 6 PM